Privacy and Cookie Policy

Privacy and Cookie Policy

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

Our website uses cookies.  By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

(1) Credit

This document was created using an SEQ Legal template.

(2) What information do we collect?

We may collect, store and use the following kinds of personal information:

(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation;

(b) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services;

(c) information that you provide to us for the purpose of registering with us;

(d) information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters; and

(e) any other information that you choose to send to us.

If you purchase a product from us (e.g. an ebook), then for tax compliance purposes (in particular EU VAT compliance) we may be required to record your location (country and zip/postal code), IP address (including a geographical lookup of your IP address), email address and name. We collect and use this information for tax compliance and internal accounting purposes. We may also use your name, email address and purchasing history which you supply when purchasing a product from us for marketing and other purposes as set forth in section (4) ‘Using your personal information’ below.

Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with the terms of this privacy policy.

(3) Cookies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We may use both “session” cookies and “persistent” cookies on the website. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

We will use the session cookies to: keep track of you whilst you navigate the website; keep track of items in your shopping basket; prevent fraud and increase website security. We will use the persistent cookies to: enable our website to recognise you when you visit; and keep track of your preferences in relation to your use of our website.

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: http://www.google.com/policies/privacy/.

Our advertisers and payment services providers may also send you cookies.

We publish Google AdSense interest-based advertisements on our website. These are tailored by Google to reflect your interests. To determine your interests, Google will track your behaviour on our website and on other websites across the web using the DART cookie. You can view, delete or add interest categories associated with your browser using Google’s Ads Preference Manager, available at: http://www.google.com/ads/preferences/. You can opt out of the AdSense partner network cookie at: http://www.google.com/privacy/ads/ or by using the NAI’s (Network Advertising Initiative’s) multi-cookie opt-out mechanism at: http://www.networkadvertising.org/managing/opt_out.asp. However, these opt-out mechanisms use cookies, and if you clear the cookies from your browser your opt-out will not be maintained. To ensure that an opt-out is maintained in respect of a particular browser, you should use the Google browser plug-in available at: http://www.google.com/ads/preferences/plugin.

We may also, from time to time, incorporate social media features and services which may store cookies on your computer or mobile device, for example cookies from Facebook, Twitter, Google +, Pinterest and Instagram. These cookies may be used to track your behaviour on our website and other websites across the internet. For details of the privacy policy of these social media providers, please refer to their respective websites:

– Facebook

– Twitter

– Google +

– Pinterest

– Instagram

We may also display adverts from other third-party ad vendors, networks and brands which supply advertising from a range of approved digital partners. These adverts may use marketing cookies which track your behaviour on our website and on other websites across the web in order to show you adverts that you might be more interested in. This tracking system is anonymised and therefore it does not know who you are, it just uses the limited information available to it (via cookies) to serve you ads that may be relevant to you. You can to opt out of some third-party vendor’s use of cookies for interest-based advertising by visiting aboutads.info.

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer (version 9) you can refuse all cookies by clicking “Tools”, “Internet options”, “Privacy”, and selecting “Block All Cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites.

For more information about cookies, please visit www.allaboutcookies.org

For information on how you can identify the companies that are tracking your web browsing through the use of cookies and other technologies, visit www.ghostery.com

Privacy mode or “private browsing” or “incognito mode”, is a privacy feature in some web browsers to disable browsing history and the web cache. This may allow you to browse the Web without storing local data that could be retrieved at a later date. For further information, see: http://www.wikihow.com/Activate-Incognito-Mode

(4) Using your personal information

Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

(a) administer the website;

(b) improve your browsing experience by personalising the website;

(c) enable your use of the services available on the website;

(d) send you goods purchased via the website, and supply to you services purchased via the website;

(e) send statements and invoices to you, and collect payments from you;

(f) send you general (non-marketing) commercial communications;

(g) send you email notifications which you have specifically requested;

(h) send you our newsletter and other marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (and you can inform us at any time if you no longer require marketing communications);

(i) provide third parties with statistical information about our users – but this information will not be used to identify any individual user;

(j) deal with enquiries and complaints made by or about you relating to the website;

(k) keep the website secure and prevent fraud; and

(l) verify compliance with the terms and conditions governing the use of the website.

Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us.

We will not, without your express consent, provide your personal information to any third parties for the purpose of direct marketing.

We, and/or our ecommerce service provider(s), may use cookies for the purposes of:

All our website financial transactions are handled through our payment services providers: either PayPal or Stripe. You can review Stripe’s privacy policy at stripe.com/privacy and PayPal’s privacy policy at paypal.com. We will share information with Stripe or Paypal (as applicable) only to the extent necessary for the purposes of processing payments you make via our website (or via our e-commerce partner websites), refunding such payments and dealing with complaints and queries relating to such payments and refunds.

If you purchase a product from us (e.g. a workshop, course or ebook), then for tax compliance purposes (in particular EU VAT compliance) we may be required to record your location (country and zip/postal code), IP address (including a geographical lookup of your IP address), email address and name. We collect and use this information for tax compliance and internal accounting purposes.

We offer an email newsletter(s) via our website and use Mad Mimi (a Go Daddy company) as a service provider for managing the newsletter(s). For details of how Mad Mimi (Go Daddy) collects and uses your information (such as your email address and subscription preferences), then please refer to Mad Mimi’s (Go Daddy) privacy policy.  We may also monitor your use of, and interaction with our newsletter(s) (for example whether you open our newsletter) using information provided to us by Mad Mimi.

Some of our products and services are delivered to you (in whole or in part) via email (for example certain courses and workshops). We use MailChimp and Mad Mimi as our service providers for delivering such emails. For details of how these companies collect and use your information (such as your email address, subscription preferences and details of products you have purchased from us), please refer to MailChimp’s Privacy Policy and MadMimi’s Privacy Policy.

We may also monitor your use of, and interaction with our emails (for example whether you open our emails) using information provided to us by our email service providers (MadMimi or MailChimp). We may also send you marketing emails for products we offer or products we believe may be of interest to you. Any marketing emails we send you may be based upon your purchase history with us or interest you have shown in our products or other related metrics. You can unsubscribe from such emails by clicking the unsubscribe link at the bottom of any such email you receive from us.

(5) Disclosures

We may disclose your personal information to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this privacy policy.

In addition, we may disclose your personal information:

(a) to the extent that we are required to do so by law;

(b) in connection with any ongoing or prospective legal proceedings;

(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

(d) to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and

(e) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this privacy policy, we will not provide your information to third parties.

(6) International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

Information which you provide may be transferred to countries (including the United States) which do not have data protection laws equivalent to those in force in the European Economic Area.

In addition, personal information that you submit for publication on the website will be published on the internet and may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.

You expressly agree to such transfers of personal information.

(7) Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure (password- and firewall-protected) servers.

You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping your password and other login details confidential. We will not ask you for your password (except when you log in to the website).

(8) Policy amendments

We may update this privacy policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

(9) Your rights

You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:

(a) the payment of a fee (currently fixed at GBP 10); and

(b) the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

We may withhold such personal information to the extent permitted by law.

You may instruct us not to process your personal information for marketing purposes, by sending an email to us. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

(10) Third party websites and affiliate links

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

Please refer to our disclosure page for further information.

(11) Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

(12) Contact

If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email to admin@nurturestore.co.uk.