Privacy and Cookie Policy

We are committed to safeguarding the privacy of our website visitors and service users.

This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.

By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

In this policy, “we”, “us” and “our” refer to Catherine Toner trading as NurtureStore. For more information about us, see Section 12.

Mediavine Programmatic Advertising (Ver 1.1)

The Website works with Mediavine to manage third-party interest-based advertising appearing on the Website. Mediavine serves content and advertisements when you visit the Website, which may use first and third-party cookies. A cookie is a small text file which is sent to your computer or mobile device (referred to in this policy as a “device”) by the web server so that a website can remember some information about your browsing activity on the Website.

First party cookies are created by the website that you are visiting. A third-party cookie is frequently used in behavioral advertising and analytics and is created by a domain other than the website you are visiting. Third-party cookies, tags, pixels, beacons and other similar technologies (collectively, “Tags”) may be placed on the Website to monitor interaction with advertising content and to target and optimize advertising. Each internet browser has functionality so that you can block both first and third-party cookies and clear your browser’s cache. The “help” feature of the menu bar on most browsers will tell you how to stop accepting new cookies, how to receive notification of new cookies, how to disable existing cookies and how to clear your browser’s cache. For more information about cookies and how to disable them, you can consult the information at All About Cookies.

Without cookies you may not be able to take full advantage of the Website content and features. Please note that rejecting cookies does not mean that you will no longer see ads when you visit our Site. In the event you opt-out, you will still see non-personalized advertisements on the Website.

The Website collects the following data using a cookie when serving personalized ads:

• IP Address
• Operating System type
• Operating System version
• Device Type
• Language of the website
• Web browser type
• Email (in hashed form)

Mediavine Partners (companies listed below with whom Mediavine shares data) may also use this data to link to other end user information the partner has independently collected to deliver targeted advertisements. Mediavine Partners may also separately collect data about end users from other sources, such as advertising IDs or pixels, and link that data to data collected from Mediavine publishers in order to provide interest-based advertising across your online experience, including devices, browsers and apps. This data includes usage data, cookie information, device information, information about interactions between users and advertisements and websites, geolocation data, traffic data, and information about a visitor’s referral source to a particular website. Mediavine Partners may also create unique IDs to create audience segments, which are used to provide targeted advertising.

If you would like more information about this practice and to know your choices to opt-in or opt-out of this data collection, please visit National Advertising Initiative opt out page. You may also visit Digital Advertising Alliance website and Network Advertising Initiative website to learn more information about interest-based advertising. You may download the AppChoices app at Digital Advertising Alliance’s AppChoices app to opt out in connection with mobile apps, or use the platform controls on your mobile device to opt out.

For specific information about Mediavine Partners, the data each collects and their data collection and privacy policies, please visit Mediavine Partners.

(1) Credit

This document was created using a template from SEQ Legal (https://seqlegal.com).

(2) What information do we collect?

We may collect, store and use the following kinds of personal data:

(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation);

(b) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services;

(c) information that you provide to us for the purpose of registering with us;

(d) information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters; and

(e) any other information that you choose to send to us.

If you purchase a product from us (e.g. an ebook), then for tax compliance purposes (in particular EU VAT compliance) we may be required to record your location (country and zip/postal code), IP address (including a geographical lookup of your IP address), email address and name. We collect and use this information for tax compliance and internal accounting purposes. We may also use your name, email address and purchasing history which you supply when purchasing a product from us for marketing and other purposes as set forth in section (4) ‘Using your personal information’ below.

Before you disclose to us the personal data of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal data in accordance with the terms of this privacy policy.

(3) Cookies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We may use both “session” cookies and “persistent” cookies on the website. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

We will use the session cookies to: keep track of you whilst you navigate the website; keep track of items in your shopping basket; prevent fraud and increase website security. We will use the persistent cookies to: enable our website to recognise you when you visit; and keep track of your preferences in relation to your use of our website.

We use Google Analytics to analyse the use of this website, including tracking how you interact with our ecommerce stores, whether you make purchases, and whether you click on links in any emails we may issue. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: https://www.google.com/policies/privacy/.
 

Social media tracking technologies

We may also, from time to time, incorporate social media features and services which may store cookies on your computer or mobile device, for example cookies from Facebook, Twitter, Google +, Pinterest and Instagram. These cookies may be used to track your behaviour on our website and other websites across the internet. For details of the privacy policy of these social media providers, please refer to their respective websites:

– Facebook

– Twitter

– Google +

– Pinterest

– Instagram

We may also display adverts from other third-party ad vendors, networks and brands which supply advertising from a range of approved digital partners. These adverts may use marketing cookies which track your behaviour on our website and on other websites across the web in order to show you adverts that you might be more interested in. This tracking system is anonymised and therefore it does not know who you are, it just uses the limited information available to it (via cookies) to serve you ads that may be relevant to you. You can to opt out of some third-party vendor’s use of cookies for interest-based advertising by visiting aboutads.info.

How to disable cookies

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer (version 9) you can refuse all cookies by clicking “Tools”, “Internet options”, “Privacy”, and selecting “Block All Cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites.

For more information about cookies, please visit www.allaboutcookies.org

Privacy mode or “private browsing” or “incognito mode”, is a privacy feature in some web browsers to disable browsing history and the web cache. This may allow you to browse the Web without storing local data that could be retrieved at a later date. For further information, see: https://www.wikihow.com/Activate-Incognito-Mode

(4) Using your personal data

Personal data submitted to, or collected by us may be processed for the purposes specified in this privacy policy or in relevant parts of the website. The lawful basis for this processing is legitimate interests.

We may use your personal data to:

(a) administer the website;

(b) improve your browsing experience by personalising the website;

(c) enable your use of the services available on the website;

(d) send you goods purchased via the website, and supply to you services purchased via the website;

(e) send statements and invoices to you, and collect payments from you;

(f) send you general (non-marketing) commercial communications;

(g) send you email notifications which you have specifically requested (for further details see subsection below entitled ‘Marketing emails’);

(h) send you our newsletter and other marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (and you can inform us at any time if you no longer require marketing communications);

(i) provide third parties with statistical information about our users – but this information will not be used to identify any individual user;

(j) deal with enquiries and complaints made by or about you relating to the website;

(k) keep the website secure and prevent fraud; and

(l) verify compliance with the terms and conditions governing the use of the website.

Where you submit personal data for publication on our website, we will publish and otherwise use that data in accordance with the licence you grant to us.

We will not, without your express consent, provide your personal data to any third parties for the purpose of direct marketing.

We, and/or our ecommerce service provider(s), may use cookies for the purposes of:

All our website financial transactions are handled through our payment services providers: either PayPal or Stripe. You can review Stripe’s privacy policy at stripe.com and PayPal’s privacy policy at paypal.com. We will share information with Stripe or Paypal (as applicable) only to the extent necessary for the purposes of processing payments you make via our website (or via our e-commerce partner websites), refunding such payments and dealing with complaints and queries relating to such payments and refunds.

If you purchase a product from us (e.g. a workshop, course or ebook), then for tax compliance purposes we may be required to record your location (country and zip/postal code), IP address (including a geographical lookup of your IP address), email address and name. We collect and use this information for tax compliance and internal accounting purposes.

Marketing emails

We may send you marketing emails for products we offer or products we believe may be of interest to you (including products from third parties). In addition, some of our products and services are delivered to you (in whole or in part) via email (for example our email newsletters, certain downloads and certain courses and workshops).

In order to manage our email lists and comply with anti spam regulations, we or our email service providers (as listed below), may collect and monitor certain information, such as your: email address; IP address; subscription confirmation date and time; and subscription preferences, including opt-out preferences.

In order to determine what emails we send you, we may build and maintain a profile of you incorporating the following personal data:

• your name, email address, IP address and location;
• your social media activity and profiles;
• your purchase history with us (including free products, such as downloadable printables);
• interest you have shown in our products or services;
• your engagement (e.g. email open rate) with emails we have sent you;
• your website browsing data for our website(s);
• other information you have supplied to us (such as your interest in certain subjects (for example, art and crafts) or product categories); and
• other related metrics.

You can unsubscribe from such emails by clicking the unsubscribe link at the bottom of any such email you receive from us.

We may monitor your use of, and interaction with our emails (for example whether you open our emails and which links you click on) using information provided to us by our email service providers (as listed below).

Use of Email Tracking Links

We may use Email Tracking Links in our emails to help serve personalised ads based on your interactions with our website. When you click on these links, certain data may be collected to track your interaction with our site, which helps us enhance content and provide tailored advertising.

Data Collected via Email Tracking Links

The types of data we may collect through Email Tracking Links include, but are not limited to:

– Your email address, which is used to identify and track your interactions with Email Tracking Links in our emails.
– Your IP address
– Your location (city, state, or country) which is inferred from your IP address and used to personalize ads served to you
– Interaction data (e.g. the pages you visit, time spent on pages)
– Referral source (the email or website that directed you to our site)

For more information on how your data is handled, please review Grow’s Privacy Policy. 

Purpose of Data Collection via Email Tracking Links

We collect this data to serve personalised ads and measure the effectiveness of our email campaigns, helping us improve the relevance of the content you see on our website.

Data Sharing via Email Tracking Links

Your data may be shared with third-party service providers, such as advertisers, or analytics platforms, to help us optimise the performance of our emails and website.

Data Retention re Email Tracking Links

Your data is retained to fulfil the purposes outlined above, in accordance with applicable data protection laws. Retention periods may vary based on the type of data and its use. For more information on how long Grow retains your data, please refer to their privacy policy.

Account Deletion and Unsubscribing from Email Tracking Links and email marketing

If you wish to stop such data collection, then you must:

– Delete your Grow account by visiting: https://app.grow.me/account;
– Unsubscribe from our email list using the unsubscribe link at the bottom of our emails; and
– Stop interacting with our website, including clicking on links or browsing.

Third-party use of personal information

By using our website, you consent to your personal data being processed by the following third-party service providers:

• Google Analytics – this service tracks your usage of our website and provides information such as referring websites and user actions on our site. Google Analytics may capture your IP address and location. Google Analytics use of your personal information is subject to Google’s privacy policy.
• MailChimp – this service is used for delivery of email updates and newsletters, including marketing emails. We store your name, email address, location, and your interaction with our emails (e.g. which emails you open and which links you click on) for purposes of delivering such communications. Mailchimp may capture your IP address and location. MailChimp’s use of your personal information is subject to MailChimp’s privacy policy.
• Zapier – this service is used to facilitate subscriptions to our email services. We store your name and email address for purposes of processing such subscriptions. Zapier may capture your email address and IP address. Zapier’s use of your personal information is subject to Zapier’s privacy policy.
• Google Forms – this service is used to gather information for surveys we may conduct. Google’s use of your personal information is subject to Google’s privacy policy.
• Stripe – this service is used to process financial transactions on our ecommerce platform and to prevent fraud.  Stripe may capture your IP address and location. Stripe’s use of your personal information is subject to Stripe’s privacy policy.
• PayPal – this service is used to process financial transactions on our ecommerce platform. Paypal may capture your IP address and location. Paypal’s use of your personal information is subject to PayPal’s privacy policy.
• Intercom – this service is used for the chat box feature on our site. Intercom may capture your email address, IP address, and location. Intercom’s use of your personal information is subject to Intercom’s privacy policy.
• Memberful LLC – this service is used to enable you to sign in to our website to access protected or premium content. Memberful LLC’s use of your personal information is subject to Memberful LLC’s privacy policy.
• Sendowl – this service is used to process certain ecommerce transactions (such as ebook purchases), for the supply of free downloads, and to prevent fraud. Sendowl may capture your IP address and location. Sendowl’s use of your personal information is subject to Sendowl’s privacy policy.
• EJUNKIE – this service is used to process certain ecommerce transactions, such as ebook purchases, and to prevent fraud. EJUNKIE may capture your IP address and location. EJUNKIE’s use of your personal information is subject to EJUNKIE’s privacy policy.
• Grow.me – this service is used to provide content recommendations, search, bookmarking, and social media sharing functionality. Grow.me’s use of your personal information is subject to Grow.me’s privacy policy.
• Bitly – this service is used to provide link management and tracking functionality, enabling us to monitor certain clicks to certain pages on our website. Bitly’s use of your personal information is subject to the Bitly Privacy Policy.

This list may be amended from time to time in our sole discretion.

Facebook Tracking and advertising

We may utilise Facebook tracking and advertising features on this site (including Facebook Pixel) which may track your actions on this site and display adverts based on your usage of this site and other sites. Such adverts may be displayed on this site and other sites (including, but not limited to Facebook). For further details of how Facebook uses your data, click here. You can view your Facebook ads settings and update your preferences at any time by clicking here.

Membership services

Certain of our services involve you signing in to our website to access protected content. We utilise a third party service provider, Memberful LLC, to provide this service. For details of how Memberful LLC processes your data when you use this service, please click here.

(5) Disclosures

We may disclose your personal data to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this privacy policy.

In addition, we may disclose your personal data:

(a) to the extent that we are required to do so by law;

(b) in connection with any ongoing or prospective legal proceedings;

(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

(d) to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and

(e) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal data where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal data.

Except as provided in this privacy policy, we will not provide your information to third parties.

(6) International data transfers

In this Section 6, we provide information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA).

Our service providers have facilities in the United States of America (USA). Transfers to the USA will be protected by appropriate safeguards, namely the use of standard data protection clauses or the EU-U.S. Privacy Shield Framework.

The hosting facilities for our website are situated in the USA. Transfers to the USA will be protected by appropriate safeguards, namely the use of standard data protection clauses or the EU-U.S. Privacy Shield Framework.

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

Information which you provide may be transferred to countries (including the United States) which do not have data protection laws equivalent to those in force in the European Economic Area.

In addition, personal information that you submit for publication on the website will be published on the internet and may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.

You expressly agree to such transfers of personal information.

(7) Security of your personal data

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal data.

We will store all the personal data you provide on secure (password and firewall protected) servers.

You acknowledge that the transmission of data over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping your password and other login details confidential. We will not ask you for your password (except when you log in to the website).

(8) Policy amendments

We may update this privacy policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

(9) Your rights

You may instruct us to provide you with any personal data we hold about you. Provision of such information will be subject to:

(a) the payment of a fee (currently fixed at GBP 10); and

(b) the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

We may withhold such personal data to the extent permitted by law.

You may instruct us not to process your personal data for marketing purposes, by sending an email to us. In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal data for marketing purposes.

(10) Third party websites and affiliate links

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

Please refer to our disclosure page for further information.

(11) Updating information

Please let us know if the personal data which we hold about you needs to be corrected or updated.

(12) Our details

12.1 This website is owned and operated by Catherine Toner, trading as NurtureStore.

12.2 You can contact us:

(a) by email: support@nurturestore.co.uk

(b) by post: Unit 12213, PO Box 4336, Manchester, M61 0BW, United Kingdom