We’ve listed below the answers to some frequently asked questions.
How do I receive my ebook after purchase?
Once your payment is cleared, we automatically send you a download email containing a link which you can use to download your ebook. Please allow up to 20 minutes for your email to arrive.
Download emails are normally sent to the email address associated with the payment method used for your purchase (e.g. PayPal), so please check that email address.
If you do not receive your download email, then please check in your email spam folder and promotions folder. If you still cannot find your download email, then please contact us at [email protected]
Lost your download email?
You can request another copy of your download email by clicking here; however, you will need access to the email address associated with your original purchase method (e.g. PayPal). Alternatively, please contact us at [email protected]
What software do I need to read my ebook?
What password do I need for my ebook?
You don’t need a password to read our ebooks. If you are prompted for a password, please try opening the ebook using the latest version of the free Adobe Reader app.
What equipment do I need to read my ebook?
Our ebooks are designed to be viewed on a computer, iPad, or high-end, large screen smartphone (e.g. Apple iPhone 8 Plus or iPhone X).
Do you also sell print books?
With the exception of ‘The Garden Classroom‘, all our products are ebooks (electronic books), not print books. You may, however, print a copy of our ebooks using your own printer for your own use if you wish.
How much do you charge for postage?
The great thing about our products is that they’re digital, so you can download them instantly and you can choose when you want to print them off or can view them on screen.
Can I pay in a currency other than US dollars?
All products listed on this website are priced in US dollars unless stated otherwise.
Which countries are your products available in?
With the exception of the United Kingdom, digital products sold by NurtureStore are not available for purchase in the EU.
Third party sellers
The following products listed on this website are sold by third party sellers. If you have any questions regarding these products, such as payment or download queries, you should contact the seller directly. NurtureStore accepts no responsibility for products purchased from such third party sellers.
The Unofficial Guide to Learning with LEGO® is written by Danielle Buckley, Dayna Abraham, Laura Marschel, Nicolette Roux, Samatha Soper-Caetano and Sarah McClelland and sold by eBook Tag. If you have any questions regarding your purchase please contact eBook Tag directly at [email protected] LEGO® is a trademark of the LEGO Group of companies which does not sponsor, authorize or endorse this site or any products sold or marketed via this site.
A Year of Eductional Quiet Bins and Dollar Store Quiet Bins are written by Sarah Noftle. The ebooks are sold by How We Learn. If you have any questions regarding your purchase please contact them directly on [email protected].
How do I access the NurtureStore Supporters’ site?
Click here to access the NurtureStore Supporters’ site.
If you have any other questions regarding our ebooks, then please contact us at [email protected]
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